Q1. How can I download the products I've purchased?
A1. The FASTEST way is to download right when you make the order. The shopping cart displays a copy of your invoice, listing all the products in your order. Underneath the name of each one, there is a small button labeled "Download" (a VERY small button). Click on that, and you can download your file immediately!

The second fastest way is that you should receive an e-mail confirming your purchase. In that e-mail are download links for the files you have purchased. Just click on those links, or copy them to your browser, and you can download them that way. The download links are good for 24 hours. So if you don't get a confirmation e-mail, or if you have trouble with the link, please contact MadamCash, or use the link for "Contact Us" on Her website, and we, Her tech slaves, will see what we can do to fix things up.

Q2. I don't seem to be getting any e-mails or newsletters.
A2. This can happen for any one of several reasons. Did you check the spelling of your e-mail address when you entered it? (You'd be amazed how many people misspell their own names, or write htomail.com or yahooc.om or many other typos.) And alas, we are still having trouble with some e-mail addresses on sbcglobal, prodigy, and other related sites. If you've carefully put in your e-mail address, but never seem to hear from hypnoticallure.com, you might want to consider getting an address on Yahoo or someplace similar, "just" for MadamCash!

Q3. I'm in the UK, and I can't seem to get your order form to take my address. As soon as I identify my country as the UK, the "state or province" box is disabled. How can I enter my address, so my credit card order will go through?
A3. We're looking for a way to fix that. Meantime, what seems to work pretty well is something like this format, putting the city in address line 2 and the county or district in as the city:

Billing Address:
First Name: Slaveboi A
Last Name: Follower
Address: 27 Slave Lane
Address (line 2): Slavesbury
City: Slavingham
State:
Zip/Postal code: S27 44DD
Country: United Kingdom (Great Britain)


Q4. I ordered a Bulk Purchase. How do I get the Gift Certificate for my order? And how do I use it?
A4. Notice of your Gift Certificate will be sent in a separate e-mail, which will include the Gift Certificate ID number. To use it, order as usual, and when you get to the checkout, select the option to pay by Gift Certificate and enter the ID number. You can use your Gift Certificate all at once in a big order, or many times for smaller orders until the balance is exhausted. Every time, just click on the option to pay by Gift Certificate and it can't hurt to enter the ID number.

Q5. I have a Gift Certificate. How can I check how much remains on its balance?
A5. Log in and then click on Gift Certificates (at the lower left). The dialog will show a Gift Certificate Verification. Just enter the Gift Certificate ID and click the "Submit" button. The shopping cart will show you the total amount, the amount that remains, and the status of your Gift Certificate.

Q6. Is there another way to pay for Your mp3's than with a credit card? I don't have a credit card, or I'm trying to keep my purchases secret. Can I use PayPal or Western Union? Can I send you a check? Can I use one of those gift cards one can buy at a convenience store?
A6. Those "buy a card" things do NOT work. And PayPal does not like to do transactions with adult businesses.

1. Gift Certificates: We accept Amazon (United States Amazon.com) to MadameCash@MadamCash.com ONLINE GIFT CERTIFICATES ONLY. You can buy them for Her in any amount. How you pay for them is up to you and Amazon. Then send Madam Cash an e-mail and tell Her you want to use the money to buy something from Her. www.amazon.com

2. CoinStar: Yes, CoinStar. Turn your pocket change into hypnosis! Go to any CoinStar machine at your local market or convenience store. Follow the easy steps:

* Select Gift Cards and eCertificates from the main menu
* Select Amazon.com online Gift Certificates
* Pour in your coins they take bills too)!
* In just minutes, you'll receive your fully-loaded eCert right from the machine

Then send Us an e-mail. Tell Us the amount and the ID number for the Amazon.com online Gift Certificate, and tell Us you want to use the money to buy something from Us.

Q7. I don't get any confirmation e-mails when I order products, or newsletters. Why is that?
A7. As we mentioned before, check your e-mail address, and make sure it's correct. But there's another problem... spam blockers. If you're on AOL, Yahoo, SBCglobal, or any of many other e-mail services, they have e-mail filters that block certain words and phrases, certain e-mail addresses, mailings that go out to a lot of recipients (like the newsletters)... well, just about anything that somebody THINKS you might not want to see. We get bounced e-mails all the time. And sometimes, your important e-mail may be in your "spam" folder or your "bulk" folder. You should check those from time to time, to be sure!